If you receive a product that does not meet your specifications, you can exchange or return it within 14 days from the date of receipt, provided that the product is in its original condition, unused, with all accessories and packaging, and that you have a receipt or proof of purchase from our website.

You can contact us to arrange an exchange or return via customer service, messages, or email. Your request will be processed within 5 to 7 business days of receiving the returned product, with shipping costs to be borne by you in the event of an exchange.

Exceptions:

Does not apply to perishable, opened and used products.